How you fill your 52 weeks is your business. Helping you find your next opportunity is ours.
We are currently seeking a talented Lead Dispatcher for our client in the transportation and logistics industry. In this role, you will have the opportunity to lead and oversee the dispatch operations of our client. Your expertise in managing transportation networks and building supply chain solutions will be essential in improving transportation cost management, increasing efficiency, and ensuring customer satisfaction.
Responsibilities:
Lead the operations in a manner that delivers revenues and gross margins for our client.
Make routing and operational decisions to maximize gross profit and minimize losses.
Cube out the capacity of each vehicle to ensure efficient and maximum profit potential.
Establish optimum communication with the customer service representative (CSR) and dispatch team to offer the highest level of service and capacity to customers.
Implement customer-centered solutions to drive sales and ensure thorough and efficient shipment completion.
Manage reasonable solutions to allow for smooth information flow to interested parties.
Encourage efficient quoting to showcase the benefits of utilizing our client’s services.
Monitor future shipments to prevent exceeding capacity by coordinating with customer service.
Enter data into the computer system and maintain logs and records of calls, activities, and other relevant information.
Minimum Qualifications:
Basic leadership experience.
Ability to thrive in a fast-paced environment.
Strong organizational, communication, and problem-solving skills.
Basic computer skills.
Knowledge of Portland and the surrounding areas of the Pacific Northwest.
4 years of dispatch experience.
College degree preferred but not required.
Why 52 Limited:
52 Limited is a digital staffing agency with an industry-leading focus on the creative + technology space. We specialize in placing talented professionals in direct-hire, contract-to-hire, and contract roles.
When you choose 52 Limited, you become part of our family. We prioritize your well-being by offering comprehensive health insurance, voluntary benefits, and paid time off for sick days. Our team is dedicated to your success and will advocate for your needs throughout the hiring process and beyond.
With our headquarters in Portland, we have built a reputation as a premier recruiting agency in the Pacific Northwest. Our experienced team routinely places top talent not only in Oregon but also in Washington, California, Texas, and North Carolina. We are flexible and can expand our services to new locations based on client needs.
To learn more about our team and the opportunities we offer, visit our story page: www.52ltd.com/our/story.
We are committed to fostering a people-first candidate experience that benefits our talent, clients, and community. 52 Limited encourages a diversity of applicants of all backgrounds and identities to apply. Let us know if you need reasonable accommodation during the application or interview process.