Lead UX Researcher (Hybrid)

Portland, OR

52 Limited is a digital staffing agency with an industry-leading focus on the creative + technology space. We exclusively place tech and creative talent in direct-hire, contract-to-hire, and contract roles with our clients in Portland, Seattle, Austin, and San Francisco.

We are seeking a talented Lead UX Researcher to join our automotive client’s team. This person will help us bridge the gap between product, user experience, and engineering through quantifying critical metrics that drive software and hardware engineering requirements. The ideal candidate will help determine how a system should work and how changes in conditions, operations, and requirements will affect product behavior. Our client believes the world of web services and data-driven applications can advise how embedded systems need to evolve. They are working to integrate our customers’ vehicles into their current ecosystem of modern portable devices.

Their UX research and design team is based in Portland, Oregon.

Daily Activities:

• Design, administer, and analyze qualitative and quantitative studies to evaluate potential solutions for products and features

• Identify and define impactful research opportunities working with multidisciplinary and cross geographical teams of researchers, designers, engineers, product owners

• Lead the preparation and presentation of research findings to stakeholders that use data to champion the best possible user experience

• Lead and contribute to the development of modern test environments and data-capturing tools the ensure good testing outcomes

• Set clear quantitative and qualitative metric targets as well as feature experience requirements to be implemented by software engineers

• Define and promote standard research practices, ways of working, and strategies at both the local and the global level

• Drive the adoption of UX Research as a critical component of product design and delivery

• Provide mentorship and guidance to UX Research team members

• Supply insights related to current research publications, data, and market trends

• Other duties as assigned

We would like to hear from you if you have:

•Bachelor's degree or equivalent combination of training and experience in a related technical field

• 5+ years of experience in user research, human machine interaction specialist, or a related field

• Expertise in a variety of qualitative and quantitative research methods such as designing surveys, contextual inquiries, usability studies and behavioral research

• Ability to work independently and as a part of a team of UX researchers

• Ability to self-organize and comfortably context switch between multiple projects, with limited direction and oversight

• Excellent collaboration, observational, interpersonal, oral, and written communication skills

alongside the desire and ability to see things from multiple perspectives

• You must be resourceful, conscientious, and self-motivated

• You must be capable of building and maintaining strong relationships while advocating for

meaningful improvements to our customer experiences

Additional preferred qualifications:

• Familiarity with Agile and Scrum methodologies that deliver into software development lifecycle

• Familiarity with UX research methodologies

• Experience working in the automotive industry