Design Researcher (Hybrid)

Portland, OR

52 Limited is a digital staffing agency with an industry-leading focus on the creative + technology space. We exclusively place tech and creative talent in direct-hire, contract-to-hire, and contract roles with our clients in Portland, Seattle, Austin, and San Francisco.

We are looking for a Design Researcher for a full time contract-to-hire hybrid (on-site/remote) role with a client in Portland, Oregon.

A Design researcher is expected to be actively engaged in work ranging from tactical product-to-market projects and services, to strategic design programs focused on future innovation


In this role you will:

-Plan and facilitate collaborative workshops with our clients, both in-person and virtually, supporting senior team members. 

- Translate business strategy questions and concerns into human-centered learning objectives, determine which tools to use based on business needs and objectives. 

- Seek out diverse perspectives, then synthesize and communicate those stories and insights to influence both design solutions and strategic decision making. 

- Collaborate to translate insight into actionable strategic and design based outcomes. 

- Develop trust and strong relationships with clients and internal teams.

- Work collaboratively with other creatives, researchers, developers, clients and product teams to help deliver best-in-class product and services for valued brands. 

-Take ownership and accountability for your personal development. 

- Set challenging - but reasonable - goals and show us how you will achieve them. 

- Develop tools and methods to share your progress and find new areas for development.

- Lead by example & live our values - Offer help to others when you see they are overwhelmed. 

- Demonstrate how our values are realized to others. 

- Embody research ethics and be respectful of everyone your research work touches. 

- Keep leadership honest, let us know when we need to address or clarify issues or communications. 


What We’re Looking For Education and Experience 

- BA or MA in Service Design, Design Strategy, or equivalent 

- 2+ years of work experience in Design Research or related field 

- Academic, professional, or life experience from outside the design field that enriches your perspective as a designer are a bonus


Design Research Skills 

- Ability to leverage a combination of research techniques and tools to develop a rich understanding of people, products and their larger surrounding context. 

- Experience creating research tools and approaches, discussion guides and surveys. Confidently facilitate both virtual and in person research. 

- Ability to conduct post-research synthesis and analysis to uncover insight that informs next steps. 

- Ability to construct a clear narrative and visualizations that elevate peoples voices, frameworks such as customer journeys, service blueprints, and ecosystem maps based on inputs from research. 

- A flair for translating research insights into stories in a way that informs, inspires, and ultimately influences design outcomes. 


Technical Skills 

- Proficiency with project management skills, ability to manage time effectively.

 - Proficiency with industry design tools and software applications (Keynote, Adobe CC Suite, Office Suite, Miro or equivalent). 

- Ability to create simple tools, mockups and prototypes across digital and physical tools (paper prototypes).

 - Ability to build decks and tell compelling stories to convey an idea to the right audience (Keynote, PPT). 

- Ability to simplify and visualize complicated workflows and service blueprints. 

- Photography/ videography skills are a plus.



- Competitive salary 

- Healthcare 

- Short term, long term disability coverage 

- Retirement benefits - 401(k) 

- 20 days PTO per year plus public holidays 

- Holiday closure in December 

- Paid leave (paternity, parental, bereavement, etc) 

- Paid sabbaticals after 5 and 10 years on the team 


Professional Development Opportunities

 - Attending conferences/ learning events/ trade shows 

- Training opportunities for career development

Please note: All potential candidates must submit an online portfolio demonstrating your process and experience, including work samples or case studies