Comp Specialist

Portland, OR

52 Limited is a digital staffing agency with an industry-leading focus on the creative + technology space. We exclusively place tech and creative talent in direct-hire, contract-to-hire, and contract roles with our clients in Portland, Seattle, Austin, and San Francisco.


We are looking for a Comp Specialist to assist in the fulfillment and management of seasonal Comp product orders for our client, across multiple categories and geographies for a full time long-term contract position. 


DESCRIPTION

You will partner with our client’s internal teams and others to facilitate Comp ordering to fuel consumer demand, strengthen our client’s brand and shape our connection with consumers and athletes across the globe. Serving as a resource for Brand Marketing and Product Specialists, you will bring a customer-service attitude and approach to supporting the product needs for our client’s teams. 


The ideal candidate will: 

  • Contribute special expertise by understanding complex inventory solutions, comp product policies, and technology support. 

  • Be of service to GBM & Geographies to deliver the right product at the right time in service of demand creation. 

  • Help Key Stakeholders, Customers and partners make good decisions by exploring ways to maximize budgets, usage and reduce waste. 

  • Be a thought partner to troubleshoot and problem-solve unanticipated issues. 

  • Be informed of enterprise-wide tools, systems and process evolution. 


Core capabilities for this role include:

  • Brand Management: Serve as a conduit between Product Management, Carriers, Distribution Centers, Brand Specialists and Facilities.

  • Financial Management: Comp Reporting 

  • Operational Management: Support product deliveries, scheduling and planning and facilitate communications and systems management including SAP, Comp Portal and Excel

  • Team Management: Engage and contribute to community for process improvement and training needs


RESPONSIBILITIES 


Inbox Management (Outbound):

  • DC Communication

  • Shipment Tracking

  • Expedite order requests

  • Remediation of open units 

  • Troubleshoot and problem-solve order issues

  • Analyze SAP inventory 

  • Comp inbox management

  • Comp Portal technical support communication

  • Retail requests

  • Comp Portal order entry

  • Allocation/Deallocation

  • Export order processing

  • Comp reporting 

  • Share training tools & helpful links         

  • Identify training opportunities 

  • Superior customer service

  • Key Stakeholder interaction

  • Comp Product Policy adherence

  • Systems/technology support


System/Technology Support:

  • Comp Portal/CSI

  • SAP

  • Company website 

  • Cognos

  • Box

  • Excel


Qualifications

  • Bachelor's degree

  • 2+ years’ experience in marketing, events, sports marketing, merchandising, consumer services, or as a product buyer

  • Strong business acumen for brand, financial, resource and data management

  • Proficiency in Microsoft Office Suite: Outlook, PowerPoint, Word and Excel

  • Experience with SAP, Cognos and Comp portal a plus

  • Results-driven 

  • Passion/expertise for sports products (footwear, apparel and equipment) and youth culture

  • Excellent written and oral communication skills    

  • Great attention to detail

  • Ability to manage across multiple systems and spreadsheets 

  • Solutions and outcomes-driven attitude

  • Ability to anticipate, identify and elevate risks and issues and to head them off proactively

  • Team player with a desire to make a difference

  • Strong desire and willingness to participate in a community of managers and peers

  • Superior interpersonal & customer service skills

  • Ability to work cross-functionally and globally