Atlassian Business Systems Analyst (FTE)

Portland, OR
Direct Hire, Full-Time
Portland, OR

Our long-term client leading in the healthcare and education industry is seeking a Business Systems Analyst who has extensive experience using Atlassian and Jira. In this role, you’ll serve as a subject matter expert in the intersection of business process and technology. You’ll work with a diverse set of stakeholders to support their work with Atlassian products and to make sure these tools are implemented based on industry standards and best practices. 

Initially, your work will focus on contributing to this new team’s direction and implementing high-level process across ITG. Later, you’ll spend more time architecting solutions with individual business units. 

What you will be doing:

-Evaluate existing process, operations and workflow; propose models and develop detailed requirements to recognize improvements and translate existing work to Atlassian technology 
-Work closely with teams across ITG to align requirements and produce reusable approaches to problems; apply a continuous improvement mentality to all processes and tasks
-Develop integrations between Atlassian applications and other systems using supported tools, APIs, and add-ons
-Configure Jira, Confluence and related Atlassian tools, design permission schemes, configure custom fields, customize notifications and build workflows 
-Support Atlassian end-users via training, troubleshooting, administering permissions and researching product add-ons and customizations 
-Work closely with SMO team and Information Privacy and Security to develop and implement standards for HIPAA compliance within Atlassian tools 

Ideal Background:

-Minimum three years using Atlassian products, including Jira Software, Jira Service Desk and Confluence.
-Minimum five years’ experience translating customer requirements into technical deliverables.
-Experience as a business analyst and/or developer in an academic health center.
-Experience working with REST APIs to integrate systems
-Experience developing scripts using Python or similar languages
-Master’s degree in computer science, a related field, or a clinical field and four years work related experience in the information technology field or a combination of clinical or operational healthcare environments; OR
-Bachelor’s degree in computer science, a related field, or a clinical field and six years work related experience in the information technology field or a combination of clinical or operational healthcare environments; OR 
-Associate’s degree in computer science, a related field, or a clinical field and seven years work related experience in the information technology field or a combination of clinical or operational healthcare environments; OR 
-Eight years work related experience in the information technology field or a combination of clinical or operational healthcare environments; OR 
-Equivalent combination of education and experience where one year of experience will be substituted for an Associate’s degree and two years of experience will be substituted for a Bachelor’s degree. 
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